EasyPlus

Frequently asked questions

Answers to the questions we get most often.

We deliver every Saturday, 09:00–13:00, within our delivery area.

It depends on the collection: Türkdeli and Mønten Menu by Friday 20:00, Chef on Call and desserts by Thursday 14:00. Order later and we deliver the Saturday after.

We pick your items the same morning as your delivery, so you can be sure everything is as fresh as possible.

We always deliver on Saturday, 09:00–13:00. At checkout you choose which Saturday you want your items.

Yes, please do. Write them in the “Side Note” field in the cart or at checkout and we will take them into account.

You get a confirmation email before we drive out and a receipt after delivery, so you can follow the whole process.

Two ways. On delivery: cash or card to the driver, who carries a card terminal. With MobilePay: pick it at checkout and we email you our MobilePay number and the amount, then you pay from the app.

Yes. Choose "I'll pick it up" at checkout and there is no delivery fee. The day and time depend on the product category, and you pick a one-hour slot. There is no pickup on Sundays.

Didn't find your answer?

Write to us and we will get back to you as soon as possible.

Contact us
Frequently asked questions | EasyPlus